Journey Explorer
Journey Explorer shows you the exact sequence of pages each converting buyer visited, from their first touch to the moment they converted.
What a buyer journey looks like
4 pages
14 days
Organic / Google
KPI Strip
Four headline metrics sit above the journey list and update based on the selected date range, active filters, and comparison mode.
Total Conversions
?1,247
Avg Touchpoints
?3.8
Multi‑Step Journeys
?843 of 1,247
Longest Journey
?47 days
Journeys View: Individual Buyer Stories
The left sidebar lists every conversion event within your selected date range. Each entry shows the user (pseudonymous GA4 ID by default, or resolved contact name if you’ve connected HubSpot), conversion timestamp, number of touchpoints, journey duration, and any associated deal value.
Marcus Webb · Montara Labs
marcus@montara.io
Deal
£32k
appointment scheduled
Conversion Event
demo_request
Touchpoints
4
Duration
18 days
/blog/ga4-attribution-guide
/features
/pricing
/demo
Conversion!
demo_request · 24 Mar 2024
Each step in the timeline shows the page URL with a clickable link to open it, the traffic source (formatted as Organic / Google, Paid / Meta, etc.), the date it was visited, and the time spent on that page before moving to the next one.
If a user visited the same URL multiple times within a journey, you’ll see a note like 3 visits total on the final occurrence. This tells you which pages buyers keep coming back to during their research phase.
Date Range and Comparison Mode
Quick-select pills cover 2, 7, and 28 days. The More menu adds 3, 6, and 12-month windows plus a custom date picker. All KPIs and journey data update simultaneously when the range changes.
When comparison mode is active, each KPI card shows the current period value alongside the previous period value, with a percentage change badge.
Green badges (↑) indicate growth, red badges (↓) indicate decline. This makes it immediately visible whether conversion volume, research depth, and journey length are trending in the right direction.
Total Conversions
Last 28 days
147
↑ 31%Previous 28 days
112
Avg Touchpoints
Last 28 days
3.4
↑ 17%Previous 28 days
2.9
Multi-Step Journeys
Last 28 days
89 of 147
↑ 46%Previous 28 days
61 of 112
Longest Journey
Last 28 days
42 days
↑ 11%Previous 28 days
38 days
Filtering
The Add Filter button opens a dropdown with three filter types. Filters apply to the full journey set before rendering, so the KPI strip, sidebar count, and timeline all reflect only the filtered journeys.
Export
The Export button generates a multi-sheet Excel file containing all journeys in the current filtered set. In Journeys view, the export includes two sheets:
- Summary: Report metadata including generation timestamp, date range, comparison label, active filters, total journey count, and all four KPI values for the current period.
- Detailed Journeys: One row per journey showing user ID (name or email if known via HubSpot, otherwise the truncated GA4 ID), conversion event, conversion date, and the full page sequence as a readable path string.