First Touch (Channel View)
This view shows which marketing channels delivered your first-time buyers. It answers: where are our best customers coming from at the very top of the funnel?
How channel first touch attribution works
Each buyer is assigned to the channel they came from on their very first visit.
Google / Organic
First touch channel
Mid-Journey pages
Multiple channels possible
Direct / None
Last touch channel irrelevant
First touch attribution: This buyer gets assigned to “Google / Organic” as their first-touch channel, regardless of what channel they used to finally convert. If you only looked at last-touch, you’d overlook the source that created the first point of contact.
KPI Strip
Four headline numbers sit above the donut chart and table. They update immediately when you change date range, apply a filter, or activate comparison mode.
Total conversions
?1,247
Top entry channel
?Organic Search
547 buyers started here
Channels driving entry
?8
Channel concentration
?44%
from Organic Search
Channel Distribution Donut and Breakdown Table
The left panel shows a donut chart of first-touch conversions by channel.
Each arc segment represents one channel’s share. Click any segment to isolate it: the legend, the donut centre count, and the breakdown table on the right all filter to show only that channel. Click again or use the Clear filter link to reset.
First-Touch Channel Distribution
Click a segment to isolate a channel
Channel Breakdown
Toggle between Channels and Sources
| Channel | Buyers | Share |
|---|---|---|
Organic Search | 512 | 41% |
Paid Search | 274 | 22% |
Direct | 212 | 17% |
Referral | 137 | 11% |
Social | 75 | 6% |
AI Search | 37 | 3% |
Channels View vs Sources View
The toggle in the breakdown table header switches between two levels of granularity. Channels view rolls up all source/medium pairs into one row per channel. Sources view gives you the raw data underneath each channel.
| Channel | Buyers | Share |
|---|---|---|
Organic Search | 547 | 44% |
When “Sources” view is active, each row shows a specific source/medium pair (e.g., “google / organic”, “linkedin / social”) with its channel assignment shown as a badge.
Hover over any source to see a tooltip of the top landing pages from that source. Click the chevron to expand a source and see its top landing pages, each with its count of buyers and breakdown of conversion events.
| Source / medium | Buyers | Share |
|---|---|---|
GoogleOrganic Search | 412 | 33% |
Source Expansion: Landing Pages and Conversion Events
Click the chevron next to any source in the Sources view to expand and see the top landing pages for that source, along with which conversion events happened on each page.
Landing Pages from Google (Organic)
A source with a single dominant landing page (e.g. all LinkedIn traffic lands on /enterprise) tells you LinkedIn buyers respond to one specific offer. A source with many landing pages spread across the site (all Organic traffic) is more diffuse and harder to attribute to a single campaign.
Conversion Events by Channel
Click the chevron next to any channel in the Channels view to expand and see which conversion events each channel is driving as first touch. This shows which channels attract buyers with different intents.
Conversion events in Organic Search
demo_booked
312 conversions
newsletter_signup
156 conversions
If Organic Search drives mostly demo bookings while Social drives mostly newsletter signups, that tells you which channels to use for different campaign objectives.
Comparison Mode
When comparison mode is active, the table gains additional columns showing previous period buyers, share, and difference badges. This shows which channels are growing or shrinking as acquisition sources.
| Channel | Conversions (Last 28d) | Conversions (Prev 28d) | Diff | Share (Last 28d) | Share Diff |
|---|---|---|---|---|---|
| Organic Search | 299 | 201 | ↑ 49% | 24% | ↑ 5.2pp |
Date Range and Filters
The same date range selector, comparison mode, and custom date ranges work exactly as in Pages view. The More menu includes 3, 6, 12 month presets and custom ranges.
Export
The Export button generates a multi-sheet Excel file. In Channels view, the export includes:
- Channel Performance Summary: Every channel with its first-touch buyer count and share percentage
- Source Breakdown: Every source/medium pair with its channel assignment, buyer count, and top landing pages
- Conversion Events by Channel: Breakdown of which conversion events each channel drives